Michael Soon (third from left) says the bureau is the first of its kind in the country.
PETALING JAYA: To protect "whistle-blowers" identities, the Petaling Jaya city council (MBPJ) launched the Council Wrong Doing Complaint Bureau yesterday.
The complaint bureau will be independently headed
by the council's audit bureau.
Councillors, and council officers, including the mayor, will not be in the committee.
This is a first-of-its-kind move by a local council in the country. The Council Wrong Doing Complaint Bureau is the brain child of the council's Independent Audit and Corporate Governance Committee headed by councillors Michael Soon, Richard Yeoh, Tang Fuie Koh, Muzammil Hafiz and Latheefa Beebi Koya.
For the next three months, the system will be used
on the staff of MBPJ. Upon its success, it will be used on the public.
Soon said the system would will enable the staff of MBPJ to report on issues such as corruption, on those who did not follow the council's code of ethics, negligence, mismanagement of council funds, abuse of contracts, failure to fulfil professional standards and sexual harassment.
Complaints can be emailed -- the address is available at the council's website, posted to Council Wrong Doing Complaint Bureau, Petaling Jaya City Council, Peti Surat 8742, Pejabat Pos Kelana Jaya, 46796 Petaling Jaya, Selangor.
They may also drop their written complaints into the Council Wrong Doing Complaint Bureau at the information counter of the council.
Soon said there were cutrrently technical issues with the council email system because the identity of the sender can be discovered.
However, a private email linked to the council's website will solve the problem.
"We will have a private email address linked to the council's website that will keep the complainant's identity confidential," said Soon.
"The public will be able to send us complaints backed with evidence to the council's audit bureau through the same methods and their identities will be kept confidential." -- By Sheila Sri Priya